It wasn’t a vendor solution that helped improve processes at Citizens Memorial, but an initiative that starts with a series of questions, says CIO Denni McColm, who talks about how she works to foster innovation.
An organization doesn’t need a lot of resources to be innovative — in fact, sometimes having to stretch dollars can generate ideas that otherwise wouldn’t have surfaced, says CIO Denni McColm.
Now that it’s been established that there is no interoperability villain, it’s time to get some real answers, says Kent Gale, who discusses his thoughts on perception versus reality, and what KLAS has planned next.
Epic has been perceived to be the most difficult vendor to connect with — does that perception match reality, or is it another case of misinformation leading the way? Kent Gale of KLAS explores this big question.
The gulf between what users expect in terms of interoperability and what is being delivered remains significant, but the good news is that vendors are taking steps in the right direction, says Kent Gale of KLAS.