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From Seattle to PA
First healthcare CIO role — “I’m constantly on a learning curve”
Meadville’s “strong focus on virtualization”
Downtime for “the most absurd reason”
His leadership philosophy — “It’s figuring out how to serve them.”
Being beta tester #1
Thoughts on MU — “It’s given us better information on the patient.”
Using health coaches
Meds reconciliation — “It was wrong about 98 percent of the time”
Reducing readmissions & ED visits
Standalone hospital in a large IDN world
Being a “major economic force” in the area
About Meadville MC
Migrating from Magic to 6.1
Beta site for Meditech’s web-based ambulatory product
“We definitely approach it with our eyes wide open.”
Getting practices on a single unified system
Challenges with CPOE & public reporting interfaces — “That kept us sweating for a while”
Using consultants to help with “heavy lifting”
