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In her role as AVP of IS operations, one of Maureen Hetu’s core objectives is show how the work her team is doing “supports our patients, supports our clinicians, and contributes to the strategic success of the organization,” she said in a recent interview.
It’s not enough to ensure projects occur on time and on budget; IS leaders need to “provide the right talent for the initiatives that are most important to the organization, and make sure we stay in lockstep with clinical and operational leaders,” says Maureen Hetu.
Staff management
Growing from within
Siemens as a partner
Hetu’s future
Having a work/life balance
HIE work with Novo/Medicity/Aetna
Is all healthcare, like politics, local?
BYOD strategies
Engaging the docs on CPOE
Developing and rolling out evidence-based order sets
Order sets and the CMIO
Resisting local customization
Are EMRs where they need to be?
Governance and dotted lines
Being part of a (much) larger health system
Standardization versus customization
Two primary clinical suites in play — Siemens Soarian & Meditech
Holding off on revenue cycle
