Consultants have long played a key role in helping providers fill the gaps in IT strategy and delivery, but how will that change in the next few years? Lois Krotz discusses KLAS’ recent findings.
From overpromising and under-delivering to relying on a cookie-cutter approach, there are several challenges providers can encounter when engaging with consultants, says Lois Krotz of KLAS.
Deciding to seek out consulting is merely the beginning; the next priority is to seek out the best possible partner. So how can organizations do this? By using these five criteria, says Lois Krotz of KLAS.