“To be successful, we need diverse opinions and diverse experiences represented,” said Tanya Townsend. In a recent interview, she talked about her goals as CHIME Board Chair, why having “shoulders to lean on” is critical, and the biggest lessons learned from Covid.
The best way to gain buy-in with an EHR migration? Communicate constantly and demonstrate, “through incremental results over time,” how it is helping to increase efficiency and lower costs while providing a better experience, says CIO Tanya Townsend.
The key to transitioning several “independent, proud organizations” to a single platform? “Building a concept of shared governance,” said CIO Tanya Townsend, who talked about LCMC Health’s journey during a recent podcast.