It’s not always about awards and accolades; sometimes the individuals who go the extra mile just want to be seen, says Kate Gamble, who reflects on some interesting commentary by a broadcasting legend.
Seeing Is Believing
The Journalist’s Oath
Trust in the media has been lost, and the only way to restore it is stop making excuses and start taking responsibility, says Kate Gamble. How? By taking an oath.
Managing the Compassion Crisis
When providers aren’t able to connect with patients, they miss out on emotional cues that can be vital in making a diagnosis, says Kate Gamble, recapping a presentation during last week’s NJ HIMSS event. So how can leaders help?
It Takes All Types
There’s nothing wrong with having a Type A, “go-getter” personality – in fact, it can be quite beneficial. The problem is when we undervalue those with a more laid-back view, says Kate Gamble.
The Other Victims of Burnout
Healthcare has a big problem, and it involves the workforce that touches patients – literally – every day, and can make or break their experience, says Kate Gamble.
Where There’s Smoke
Sadly, we can’t always rely on truth in advertising – and certainly not when it’s coming from the manufacturers of addictive products. But we also don’t have to sit back and take it, especially when it’s a public health issue, says Kate Gamble.
Love, Hate, and the Evolution of Patient Experience
Whether you’re a technophile, a technophobe, or somewhere in between, all patients have needs and expectations when it comes to engagement, says Kate Gamble. The trick, of course, is figuring out how to meet them.
Removing the Mask
When you’re able to see someone – to really see them – you’re giving them validation to feel the way they feel, and permission to be genuine, says Kate Gamble. And it starts by learning how to listen.
The Devil I Know
At some point in our careers, most of us have hit a low point – or even rock bottom. What distinguishes successful individuals is the ability to learn from the experience, says Kate Gamble.
Vacay Mode
Is there a more ridiculous notion than having to learn how to relax on vacation? Actually yes, says Kate Gamble. In fact, it’s a struggle for many of us. But there are ways to do it.
