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Keys to change management — “Move swiftly.”
“Transparency has everything to do with trust.”
Working with Ross Perot
From consultant to CIO — “It scared the hell out of me.”
“High stakes” at UCSF
Evolving CIO role — “The infrastructure aspect has to be automatic.”
UCSF’s analytics approach — “We’re incrementally moving and maturing the data model.”
Early adopter of Epic Cogito
Creating dashboards to ID and solve issues
Two-tiered governance structure — “You can’t throw big, heavy governance at this.”
Lean — “It’s a culture first.”
Consolidating IT departments
About UCSF Medical Center
Heavy focus on ACOs
3-legged clinical enterprise strategy
Applying research to the clinical setting “in near real-time”
2 years into Lean
Optimizing Epic “in synchronization” with CPI initiative
Interoperability challenges
