A strong relationship between vendor and customer is one built on mutual understanding, respect, and hard work. Nothing will sever it quicker than bad leads or blind referral requests, says Mitch Parker.
Blind Referrals, Bad Leads, and Other Sins
The Mistakes That Can Sink a Sale
The key to achieving success in healthcare IT – or any field, for that matter – isn’t in the number of calls you make, but rather the level of service you provide, says Mitch Parker, CISO at Indiana University Health.
Data Interrupted, Part 2: The New Equilibrium
Implementing a system that can accurately identify patients isn’t as simple as adding a field to an EMR system. But it is going to require “a mobilization and educational effort similar to the one that made EMR usage pervasive,” says Mitch Parker.
Data Interrupted, Part 1: Where We’ve Been
Before we can get into the specifics of why a national patient identification system is necessary, it’s important to reflect on the changes the industry has seen in the past 20 years when it comes to data access and privacy, says Mitch Parker.
Can Mindfulness Help Manage Security Risks?
Though it may seem counterintuitive, mindfulness can actually help organize technology use, reduce distractions, and lower the risk of security breaches, says Mitch Parker – if you follow these guidelines.
Getting Strategic about Risk Management
As the healthcare environment becomes increasingly unpredictable, it’s critical that organizations move from an adaptive strategy to a shaping strategy, says Mitch Parker, who explains how that can happen.
Chris Van Pelt, CIO, Indiana University Health, Chapter 3
Telemedicine
Managing 160+ projects
The advantages of a consulting background
Doing more with less
Full steam ahead for the foreseeable future
Chris Van Pelt, CIO, Indiana University Health, Chapter 2
Managing Meaningful Use
HIE work — IHIE’s accomplishments
Chris Van Pelt, CIO, Indiana University Health, Chapter 1
Managing a “Massive research and education component”
Running a Cerner shop (in 9 hospitals) going down the line with the rest of the hospitals
Opening hospitals at a rapid-fire pace
Evaluating a practice’s readiness to go electronic
Going down the PHR road
Stage 2 concerns
