The key to a successful implementation is remembering that the technology is the easy part, says Jamie Nelson, who talks about her team’s work at HSS. The hard part is the organizational transformation behind it.
Digital health isn’t just another initiative to tackle; it’s a strategy that can help organizations “reimagine” the patient experience, while adding another dimension to the CIO role, say Jamie Nelson and Tim Zoph.
Having a solid understanding of hospital operations can help CIOs “understand what you’re constituents are trying to do” and help guide them in the right direction, says Jamie Nelson.
When it comes to cybersecurity, there’s no such thing as being over-prepared, says CIO Jamie Nelson, who also discusses how she works to foster a culture of innovation at Hospital for Special Surgery.
The most important piece of advice CIO Jamie Nelson has for those planning a major implementation? Add more staff than you think might be needed, because the appetite for information will only grow.