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Pushing the envelope
Partnerships with independent docs & community facilities
“I never wake up in the morning and say, ‘what am I going to do today?’”
Social media support
His leadership philosophy: “Backyards without fences”
Slowing down change
3 components of ICD-10 — “The technology piece is probably the easiest.”
Setting the stage for analytics
“Data is never useful if it’s not used”
Cleaning up dirty data
eICU bunker
UMass’ groundbreaking diabetes portal
About UMass Memorial
Playing catch-up
Siemens in the hospitals, Allscripts in ambulatory
Integrated system vs multiple vendors
HealthAlliance’s Level 7 model
Bringing in a CMIO — “You can never have enough hands on deck”
