His career path, from tech to healthcare
Busted by the dot-com bubble
“Don’t let the data fool you.”
Budget constraints
Data security — “You need to lock down your systems.”
Interoperability & the square peg
“It’s not a technology issue. It’s an issue of standards.”
Gene Thomas, VP & CIO, Memorial Hospital at Gulfport, Chapter 2
The evolving CIO role
“Analytics is not the answer; it’s a large part of the answer.”
Data-driven decision making
Selling the board on analytics — “It’s important to build consensus.”
The CIO’s many hats
Portal adoption is “fundamental and pivotal in terms of population management.”
Learning from Google, Apple & Walmart