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What it means to have “credibility” as a department
Defining customer service
The CIO/CMIO relationship
The importance of post-implementation support and optimization
The vendor’s role in a successful install
The CIO as fiduciary
While change is in the air for healthcare organizations these days, nowhere has there been more dramatic change over the last few years than Washington, DC-based Sibley Memorial Hospital. That’s because after more than 25 years with one person heading IT, Kenda Tavakoli stepped into the role in 2008. Since then, even more change has […]
