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Not ruling out mergers
ACA & the push for partnering
The right time to negotiate
Managing staff burnout — “The pace we’re going at is making it really challenging.”
Pressure on CIOs
Staying out of “firefighting mode”
Selling “lukewarm” docs on portals
Relying on physician leaders — “That’s where you make progress.”
A “shift” in patient engagement
Memorial’s innovative culture
CIO’s role as motivator
Independent, but with strong affiliations — “We’ve made really strategic partnerships.”
Being a smaller organization — “We can be a lot more nimble”
Minimizing failures through risk analysis
Enterprise vs best-of-breed
Strategic planning — “It’s not all CIO-driven”
Upgrading to Meditech 5.6.6
Getting “creative” with portal adoption
About Memorial Healthcare
Competition with nearby cities
Integrated system vs best-of-breed
Meditech in the hospital, Allscripts in ambulatory
Getting practices on one EHR — “It’s been a long road.”
Memorial’s rollout methodology
