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Patient engagement touch points
From programmer to CIO — “I’ve always wanted to be in a leadership position”
Lessons learned from M&A
Working with Dennis Dassenko
Balancing regional & system roles
“The pace of the change just continues to ratchet up.”
Making “big leaps” in telehealth
Pioneer ACO
‘Epic First’ strategy
Focus on analytics — “You have to be able to measure to improve.”
Leveraging data to prevent leakage
The tipping point of software development
Fostering innovation — ‘We can help you.’
About Essentia Health & the West Region
5 systems in 5 hospitals
The Epic journey from “organized chaos” to “science”
Community Connect
Beyond post-implementation optimization
Essentia’s Clinical Informatics Committee
Avoiding the “IS black hole”
*ICD-10
*The importance of proper governance
*CHIME StateNet
*Work/life balance — “I’ll just say this … it’s out of whack right now”
*Health Care DataWorks for data management
*ACO, MU and data — “We can’t just live on rev cycle data anymore”
*Physician engagement and the MU stick
*A perfect storm of demands on the hospital IT dept — “I liken to being on a treadmill without the ability to get off”
