One of the most critical mistakes Epic users make? Failing to leverage all of the functionality in MyChart, said CIO JD Whitlock in a podcast interview. “You’re screwing up digital health if you’re going out and buying a bunch of bolt-ons.”
One of biggest challenges facing CIOs is the ability to effectively prioritize tasks based on the most pressing needs, and set realistic expectations, says JD Whitlock. In this interview, he talks about his team’s vision for an enterprise imaging architecture.
When it comes to value-based care, the one thing the industry can’t do is manage to the lowest common denominator, says CIO J.D. Whitlock, otherwise we’ll never move forward.
For J.D. Whitlock, serving as liaison between corporate leadership and regional IT staffs to resolve issues was the best possible preparation for the role of CIO.
Although some CIOs might dread conversations with clinical leaders asking for new EHR functionalities, J.D. Whitlock welcomes it — because it’s much better than the alternative.