One of the biggest lessons Craig Richardville has learned since leaving the CIO role? The companies you’ve never heard of – and wouldn’t open your door to – maybe be the ones that can benefit your organization most.
For most organizations, Y2K was a “non-event.” But for Carolinas HealthCare, it helped lay the foundation for clinical transformation, says former CIO Craig Richardville, who reflects on 20 years with the organization.
It doesn’t take an hour to get a strong message across, as was demonstrated when three influential CIOs took the stage during CHIME TED Talks and shared best practices in areas like innovation, security, and patient engagement.
The type of people you want on your team are those who crave a challenge, says CIO Craig Richardville, who discusses the value of learning from other industries, how he sees care in 5 years, and the question leaders must always ask.
Offering virtual care services and e-visits is good, but it wasn’t enough, so Carolinas HealthCare took it a step further by creating an app that lets patients safely share data from wearables. And they aren’t stopping there, says CIO Craig Richardvillle.