If you want to survive a disaster – particularly one in which both patients and employees are homebound – you need to view your organization “as a tech company,” says Craig Richardville, and that means being “fast and efficient.”
The “silver lining” of the Covid-19 pandemic? It has pushed digital health to the forefront, sparked a level of innovation many organizations didn’t know they had, and demonstrated the value of strong vendor partnerships, according to our panelists.
Topics like digital health and innovation are certainly click-worthy, particularly in the age of technology. But for healthsystemCIO’s readers, the most important buzzword in 2019 was leadership, says Kate Gamble, who reveals the most popular interviews from 2019.
As healthcare organizations face mounting pressures, it’s not enough to merely pledge to do better. Leaders need to do walk the walk, whether it means improving processes, creating efficiencies, or focusing more on professional development.
Whether it was increasing optimization after a major implementation, driving toward digital health, or uncovering inefficiencies, healthcare IT leaders had some big goals – and big successes – in 2019.