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Although telehealth adoption rates are leveling off as healthcare facilities reopen, forward-thinking organizations are just getting started in how they leverage its many offerings, said CIOs John Kravitz and Kathy Ross during a recent discussion.
It’s just as important for CIOs to able to communicate the vision as it is to create it, says Kathy Ross, who talks about the critical role mentors and professional organizations can play in developing leaders.
For an implementation to be successful, business units have to take ownership of the entire process, says CIO Kathy Ross. And that means partnering with IT on the build and development – not just handing it over.
