From digital health’s growing presence to the mega-merger trend, a number of topics seemed to dominate the headlines in 2017, but the underlying theme in all of it was leadership and how the CIO role will be impacted.
Although it may seem like the two are at odds, the concepts of high-tech and high-touch can actually work in perfect harmony, says Bill Russell, who believes healthcare can learn a lot from finance in this area.
Patients and their families shouldn’t have to move mountains and pray for miracles to access medical records or request a referral. But unfortunately, it’s precisely what needs to happen, according to one parent.
These days just about every facet of life is being disrupted by technology – even holiday shopping, says Kate Gamble, who examines at the enormous impact Amazon is having on the retail industry.
When faced with a seemingly impossible task, you have two choices: accept defeat, or come up with an alternative, says Anthony Guerra, who talks about a lesson he recently learned in “the art of the impossible.”