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    • FAQs/Policies
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    • Privacy & Data Protection Policy
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Tricia Julian, CIO, Baptist Health, Chapter 2

06/25/2018 By Kate Gamble Leave a Comment

The reality with customization? The further an organization gets from a product’s foundation development, the further behind they are when the next set of enhancements are released, says CIO Tricia Julian.

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Filed Under: Featured, Governance, Interviews, IT Operations, Patient Experience, Physician Engagement, Vendor Management, Workflow/Usability Tagged With: baptist health, Podcast, Tricia Julian

Tricia Julian, CIO, Baptist Health, Chapter 1

06/13/2018 By Kate Gamble Leave a Comment

Having a governance structure where physicians and operational leaders are engaged in major decisions isn’t just nice to have, it’s critical to the success of an implementation, says CIO Tricia Julian.

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Filed Under: Featured, Governance, Integration, Interviews, Physician Engagement, System Selection Tagged With: baptist health, Podcast, Tricia Julian

David Bensema, MD, CIO, Baptist Health, Chapter 3

06/15/2015 By Kate Gamble Leave a Comment

Physician engagement
“We don’t get relationships sitting in offices. You have to get out.”
Lessons learned in change management
Biggest surprises about becoming a CIO
Anticipatory staffing — “It’s not a sustainable model.”
Learning project management as an executive medical director
Coming to Baptist in 2001 — “I knew I’d found home.”

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Filed Under: Career Path, Change management, CIO Roles & Responsibilities, Physician Engagement Tagged With: baptist health, David Bensema, Epic, Podcast

David Bensema, MD, CIO, Baptist Health, Chapter 2

06/10/2015 By Kate Gamble Leave a Comment

Leading EHR selection process as CMIO
Heavy physician representation
“Lean” 175-person Epic team
Frustration with poaching — “It’s keeping that vision in front of myself and helping others see it.”
Epic rollout: “Operationally led, IT supported”
Challenges with clinical summaries
Broadband Internet — “We are struggling as a state.”

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Filed Under: Physician Engagement, System Selection Tagged With: baptist health, David Bensema, Epic, Podcast

David Bensema, MD, CIO, Baptist Health, Chapter 1

06/03/2015 By Kate Gamble Leave a Comment

About Baptist Health
15-month Epic rollout by region
“We’ll be troubleshooting and making adjustments that are required immediately.”
Creating & populating Epic record in physician practices
Staffing for go-live — “We need them present.”
“I don’t know that we can ever optimize, but we can always improve.”
Personalization labs

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Filed Under: Clinical Transformation, Project Management, Workflow/Usability Tagged With: baptist health, David Bensema, Epic, Podcast

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