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The best way to rebuild patients’ trust? By providing “human centered, high quality care,” says Sylvia Romm, MD, who talks about how her team at Atlantic Health System is leveraging innovation to do that.
Using cloud-based services
Managing the business, not the technology
Benefits of CHIME member-to-member surveys
Setting up ACOs
The PHR wars are heating up
No vacations for CIOs
Putting the finishing touches on 5010
A piecemeal approach to the ICD-10 conversion
Being in “constant upgrade mode”
The cost of replacing top staff
Getting CIOs to work together on HIE
About Atlantic Health
Lack of interest in EMR subsidy programs
Dealing with McKesson’s revamped Horizon/Paragon strategy
The need for 1-on-1 attention from vendors
Most challenging part of attestation: meds reconciliation
When it’s a process issue — not a technology issue
