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The larger the organization, the more difficult it becomes to manage IT requests and ensure initiatives align with the organization’s strategic vision. That, says CIO Tom Barnett, is where advisory councils come into play.
Even within the same organization, different facilities have different needs when it comes to go-live support, says Pamela McNutt, and leaders must have their finger on the pulse and be ready to react.
It’s time to stop thinking of CNIOs as ‘firefighters,’ and start seeing them as key figures in guiding business decisions and strategies at the highest levels, according to Tammy Jackson and Hillary Ross of Witt/Kieffer.
A technology roadmap does much more than provide direction; if executed well, it can help leaders more effectively prioritize, communication, and ensure alignment with strategic objectives, says CIO Michael Saad.
With data breaches on the rise – and many health systems still not dedicating enough time or resources to cybersecurity – it’s more important than ever that CIOs and IT security leaders work together to develop a solid roadmap, says Michael Saad.
Sometimes all it takes is a simple question – ‘Did you know this was happening?’ – to close the gap between senior executives and those on the front line, and help determine the best possible solutions, says CIO Aaron Miri.
For an implementation to be successful, business units have to take ownership of the entire process, says CIO Kathy Ross. And that means partnering with IT on the build and development – not just handing it over.
With any business, it’s natural for leaders to want to expand their reach and increase revenue. The problem, says Kate Gamble, is that growing too quickly can be just as dangerous is not growing at all.
Whether the goal is to leverage to streamline operations or improve customer experience, digital transformation efforts must be part of a holistic effort with representation from different departments, says David Chou.
It’s not just about technology. Today’s healthcare CIO must be a challenger, change agent, advantage guardian, facilitator, and outsource provider, says David Chou. But that won’t happen until we start seeing the role in a different light.
