One of the most important investments an organization can make during the course of an EHR implementation? Ensuring clinicians have ongoing, at-the-elbow support, said Ray Gensinger, CIO of Hospital Sisters Health System.
In this podcast, Onyeka Nchege of Novant Health says that driving ERP projects is a perfect example of how CIOs can empower the business of healthcare. “We’re making an investment.”
In her role as AVP of IS operations, one of Maureen Hetu’s core objectives is show how the work her team is doing “supports our patients, supports our clinicians, and contributes to the strategic success of the organization,” she said in a recent interview.
As remote and hybrid models become the norm, the onus is on leaders to “find ways to collaborate and connect when we don’t pass each other in the hallway,” said Tracy Elmer, Chief Innovation Officer at TrueCare, who talked about the value of listening.
By implementing a fluid strategy, rather than a 5-year plan, organizations are able to pivot quickly and reallocate resources based on changing needs, said Bradd Busick, CIO at MultiCare Health System. “That’s the magic in this process.”