The ability to automate processes to improve efficiency and enhance consumer experience is high on the CIO’s priority list. Getting there, however, requires a level of integration that many health systems haven’t yet achieved, said Shafiq Rab and John Henderson during a recent panel discussion.
“Show, Don’t Tell”: How Robots Are Helping MultiCare Health System Achieve Value
Q&A with Yale New Haven Health’s Lisa Stump, Part 2: “We Need to Think Very Differently.”
“Innovation is not just about spinning up a company; it’s about making care better,” said Lisa Stump, Chief Information and Digital Transformation Officer at Yale New Haven Health. In this interview, she talks about dealing with turnover, finding opportunities to cut costs, and how her team survived Covid.