“The only right way to deal with people is forthrightly and honestly. If mistakes are made, admit them and correct them.” It may not be the most contemporary guidance, but many years later the words hold true, according to Dirk Stanley, MD, who shares a gem from way back.
One way to encourage team members to disconnect while on vacation? By asking them to appoint a point person, said Lee Milligan, MD. Not only does it fill the void; it also allows for “professional growth for that individual.”
For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job.
In recognition of Women’s History Month, we offer perspectives from some of the most influential women in the industry on the obstacles they’ve faced, the progress that has been made, and the advice they offer to others.
“To be successful, we need diverse opinions and diverse experiences represented,” said Tanya Townsend. In a recent interview, she talked about her goals as CHIME Board Chair, why having “shoulders to lean on” is critical, and the biggest lessons learned from Covid.