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Even during a healthcare crisis, the CMIO’s goal should remain the same: “to make sure we have the tools in place that providers need,” said Mark Weisman, MD. In this podcast, he talks about how his team at Peninsula Regional is working to achieve that.
Implementing EHRs is a critical step for health systems, no one doubts that. But to truly transform the way care is delivered, organizations have to do much more — especially around consumerism, says Brian Lancaster.
It’s not just what’s inside the EHR that counts, says CMIO Dirk Stanley. He believes “the processes and tools outside of it are just as important” when it comes to aligning expectations and increasing user satisfaction.
Two key factors to consider when selecting an EHR implementation partner? What healthcare organizations are capable of on their own, and the complexity of the project, according to Jennifer Despain of KLAS.
Whether it was increasing optimization after a major implementation, driving toward digital health, or uncovering inefficiencies, healthcare IT leaders had some big goals – and big successes – in 2019.
One of the biggest obstacles preventing physicians and nurses from fully leveraging the EHR comes down to a very simple premise: “the right hand doesn’t know what the left hand is doing,” says guest blogger Milisa Rizer, MD, Chief Clinical Information Officer at OSU Health System.
For organizations that are migrating to a single platform, implementation isn’t the ultimate goal; in fact, it’s more of a baseline, says Kate Pierce, who talks about the major changes happening at North Country Hospital.
Sometimes the best way to ensure that an EHR system is being utilized effectively – and bringing value to the organization – is to bring in the SWAT teams, says CIO Patrick Anderson.
Before any major project can be launched, there are “core fundamental and foundational processes” that need to be established, says CIO Tom Barnett. At URMC, it started with creating an IT Service Management team.
One of the best things CIOs can do – both for themselves and their team – is to learn as much as possible about areas that fall outside the traditional IT realm, says Nicholas Szymanski, who talks about the transformation from ‘IT guy’ to business partner.
