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After more than a decade of collecting data, “it’s time to figure out how to best leverage that information to drive insight and drive change,” said Brian Norris in this interview. And CMIOs should be one of the leaders helping to navigate that path.
With shortages looming, “There is no more important time to empower our nurses to innovate and generate new clinical care models supported by technology,” said CIO Terri Couts, one of several leaders who shares thoughts on the value of nurses.
Oftentimes the root of clinician satisfaction isn’t the technology itself, but rather, how it was deployed, said Terri Couts, CIO at The Guthrie Clinic. Resolving it requires “getting out and talking to individuals and understanding” their concerns.
To commemorate the Year of the Nurse (which was extended into 2021) and National Nurses, we offer perspectives from leaders who have walked the walk on the challenges nurses face, the critical role they play in providing patient care, and how their experiences helped shape them.
True leadership isn’t about giving orders, but empowering those you lead to make decisions, be accountable, drive initiatives, and provide feedback, says Mike Hart, VP of IT with Children’s Arkansas.
Hospitals are short-staffed and families want answers — so what can leaders do? Assign liaison roles to nurses on leave, enabling them to share the burden of patient care with bedside nurses, while minimizing the risk of exposure, says CT Lin, MD.
Healthcare has a big problem, and it involves the workforce that touches patients – literally – every day, and can make or break their experience, says Kate Gamble.
“We are masters in healthcare at workarounds,” says Robin Lang, CIO at CaroMont Health. Which makes it all the more critical for health IT leaders to have the pulse of their users and understand what’s working, and what isn’t.
It’s not about having more data; it’s about having the right data, gathered by the right people, at the right time, and designed in the right way, says CNIO Becky Fox. In this piece, she talks about how her team is decreasing the burden of documentation.
Although there was a significant difference between what physicians and nurses identified as the keys to EHR user satisfaction, perhaps the most compelling finding of a recent Arch Collaborative was an issue they agree on, says Connor Bice.
