“Let’s sit outside,” said my wife as we walked up to our favorite Italian restaurant. “Are you sure?” I asked, spurred by hunger, “how about we take first available?” “It’s a beautiful night, so let’s sit outside,” she urged. As we got closer, I could see a number of people waiting near the outdoor dining […]
Honesty Doesn’t Have To Be Brutal
“It’s going to get easier, right?” I asked my friend Scott in a text message. “I wouldn’t say it gets easier. But it does get more manageable,” he replied. It wasn’t what I wanted to hear. It was about two weeks after my twins came home from the hospital, and the stress of providing round-the-clock […]
Mark Gilliam, CIO, Ardent Health Services, Chapter 3
Building A Better Farm System
“It’s so frustrating. What can we do?” Several months ago, I had lunch with Linda Reed, CIO at Atlantic Health. After spending a few minutes catching up, our conversation turned to the health IT workforce shortage, and I can remember seeing the weariness on her face as she talked about how difficult it is to […]
Five Basic Principles For Retaining Top IT Talent
According to the Bureau of Labor Statistics, the unemployment rate is only 3.5 percent within the technology sector compared to a rate of 8 percent or greater for the overall market. The historically low unemployment rate, high demand for technical talent, and the expansion of globalization presents new staffing challenges for CIOs and technical managers. […]