Busy CISOs working in healthcare never lack actionable threat intelligence. What they need is to quickly find the signal within the noise of cybersecurity alerts – and then effectively remediate risks and vulnerabilities before they can compromise PHI and other sensitive healthcare data. The talent shortage in cybersecurity has left many in-house security teams understaffed and overwhelmed, especially when it comes to cloud-based workloads. That’s why our panel of healthcare security leaders are ready to share their insights on optimizing governance, policies, and tools, including software and managed services, to not only patch apps but proactively hunt threats. In this timely webinar, hear from security leaders who are focused on leveraging all appropriate tools to keep their organizations up and running. Join us to dive into the crucial topic of Mean Time to Respond/Remediate (MTTR), an obstacle healthcare CISOs must overcome daily.
Strategies for Enhancing Email Security While Ensuring Deliverability
Email is both the lifeblood of an organization’s communications and — for that very reason — the number one vector cyber criminals are leveraging to wreak havoc. To protect email, smart organizations are using a combination of employee education, process improvement and tools (including role-based personas) to prevent people from falling for phishing attacks. But it’s not as simple as locking everything down, because any steps that decrease the deliverability of legitimate emails cause a negative impact on operations, and possibly patient care. In this timely webinar, we’ll speak to leaders who are focused on doing everything possible to ensure that authentic email — and only that — gets delivered intact and on time.
Keys to Running an Audit-Ready IT Shop
Most IT executives know that, despite taking all prudent measures, breaches are going to happen. And these days those breaches are sometimes followed by lawsuits (recently reaching class-action status). Even short of lawsuits, OCR or another entity could always come calling for one reason or another, demanding an intense look around. So what’s a CIO or CISO to do? Skate to the puck, that’s what. In this timely webinar, we’ll hear from leaders who have put time and energy into understanding the complexities of securing patient data as well as running the kind of IT shop that can respond to audit inquiries while continuing to protect the enterprise.
Grounding Your Medical Device Security Program in Good Governance
Though the exact order may differ, almost every CIO & CISO will say that medical device security is one of their top three concerns. And those who have made little headway with this challenge will confess that a tool alone — absent sound governance & sensible policies — won’t solve the problem. That’s because reducing medical device security risks to a point that everyone can sleep at night is dependent on IT, IT security and biomed/clinical engineering all working together, with actions like product security reviews, equipment purchasing and patching all happening in the right sequence and with the right collaboration. In this webinar, we’ll hear from leaders who are well versed in the optimal governance structures that, when combined with the right tools, can reduce medical devices security risks in a systemic and sustainable way.
Improving Patient Communications as the Cornerstone of Your Patient Experience Strategy
All of the excellent clinical care in the world can be quickly forgotten if patients are then subjected to a barrage of excessive, fragmented and/or poorly sequenced communication from your health system. And it’s happening around the industry. In a move from famine to feast, many organizations have gone from no digital patient engagement tools to too many, with departments and service lines bombarding those receiving care with uncoordinated robocalls, emails and texts. In this timely webinar, we’ll speak to healthcare IT leaders who are focused on making sure their patient engagement strategy complements, rather than compromises, the overall patient experience.
Developing Optimal Policies & Relationships to Deal with Insider Privacy Breaches
One of the most serious compliance issues CIOs and CISOs deal with are insider privacy breaches. And, not surprisingly, all such breaches are not alike. At a high level, they break down into malicious versus non-malicious, giving IT executives two paths to go down as they address the infraction. Beyond that, the issues can be dealt with in any number of ways, but all of those will see the IT executive working with their peers in privacy, compliance, HR and legal (and, if warranted, outside law enforcement). In this timely webinar, we’ll hear from leaders who have thought through just how best to deal with insider breaches to optimize prevention, detection and remediation.
Partner Perspective: In Order to Thrive, Health Systems Must Master Identity
Faced with shrinking margins in the face of competitive headwinds, health systems must start being more consumer friendly. And one of the main ways to do that, says Verato CEO Clay Ritchey, is leveraging data to better customize outreach, resulting in better service. But that can only be accomplished if health systems are able to form a complete picture of the patient across their internal departments, and that takes sophisticated identity management. However, Ritchey’s vision for such improvements in customer service go beyond a health system mastering identity across its internal silos. As part of a recent deal with CLEAR, Verato is now working to bridge the gap between the consumer piece of identity (the front end) and the enterprise piece (the back end). In this episode of healthsystemCIO’s Partner Perspective Interview Series with Founder & Editor-in-Chief Anthony Guerra, Richey discusses these issues and provides his advice for health systems working to get their arms around this important challenge.
Anatomy of a Turnaround: How Getting Back to Basics Yielded Transformational Results
Many CIOs today think that unless their name is synonymous with innovation, their resume won’t get a second look. Thus, they push initiatives that may not line up with the limited resources at their disposal or what their organizations really need. In this webinar about the value that can be found in focusing on blocking and tackling, long-time CIO Chuck Podesta will present Renown Health’s 2-year turnaround from spending 7% of total OPEX on IT to 4%, while increasing employee engagement year over year, and instilling a culture of teamwork and customer service. Chuck will present proven tactics that work. You will get the knowledge to truly help your organization’s mission while gaining the experience that health systems are looking for.
Keys to Getting Your AI Journey Started on the Right Foot
For better or worse, finding success with AI takes more than plugging those projects into existing governance structures. At first, this may not seem the case, as implementation of AI-light projects — such as RPA, native EHR predictive modeling, or chatbot-powered symptom checkers — give the impression that today’s governance will do the trick. But true AI requires a different approach, one that provides the freedom to innovate without producing another silo that will ultimately hold the organization back. In this timely webinar, we’ll speak to leaders who are looking to futureproof their AI journey by constructing the optimal long-term strategy today.
Data Rich, but Insight Poor? Exploring Strategies for Driving Operational Visibility & Efficiency
Today’s health systems are challenged with doing more with less. Clinician burnout, labor shortages and ongoing inflationary trends are creating urgency for greater insight into what’s really going on around resource utilization. To gain such insight and impact challenges such as length of stay and early readmissions, data from many systems beyond the EMR must be brought together to provide visibility and transparency. In this timely webinar, we’ll hear from executives about how they’re bringing the right data together — in real-time and in the right way — to help identify areas of efficiency and accuracy, and make the most informed decisions.