Super-users & key stakeholders
Resource planning with McKesson’s BI tools
T-System’s Care Continuity solution
From 11.5% readmissions to 7.8% in 2 months — “It’s already had a profound effect on our organization.”
Attesting to MU using the ED-only method
Lee Powe, CIO, Hugh Chatham Memorial Hospital, Chapter 1
KLAS: ED Docs Prefer Best-of-Breed Systems
When it comes to emergency department information systems (EDIS), physician satisfaction with best-of-breed systems is 59 percent higher than enterprise systems, according to a new KLAS report — EDIS 2013: Revealing the Physicians’ Voice. Physicians cited better clinical decision support, overall usability, and accuracy of documentation as the primary drivers of satisfaction in the study, […]
Mike Rozmus, CIO, Rockingham Memorial Hospital, Chapter 1
Tom Ciccarelli, CIO, East Orange General Hospital, Chapter 2
Thoughts on ED scribes
The ICD-10 factor
Living on a razor-thin margin — “This is where the small guys are going to have big problems”
Giving users what they want versus what they need
Clinician dissatisfaction with the data entry burden
The benefit of bringing in outside eyes
GE’s performance — “You can’t go wrong”