One of the most important investments an organization can make during the course of an EHR implementation? Ensuring clinicians have ongoing, at-the-elbow support, said Ray Gensinger, CIO of Hospital Sisters Health System.
In this podcast, Kate Pierce talks about the key criteria she looks for in a vendor partner, North Country’s three-pronged cybersecurity strategy, and the pros and cons of being both CIO and CISO.
Although there is “a bell curve of technology adoption exhibited among clinicians” at most health systems – with different levels of experience and familiarity that need to be considered – there is a universal approach that can be applied, according to CMIO CT Lin.
As IT teams transitioned to remote or hybrid models, CIOs were forced to rethink their strategies for providing consistent training and support, according to our panelists. “It’s been a big lift from multiple perspectives.”
When you’re in the middle of an EHR implementation, something as simple as finding space for training can cause “a significant emotional event,” says Chani Cordero, CIO at Brooke Army Medical Center. In this blog, she shares learnings from her team’s journey.