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To say that IT departments have stepped up during the Covid-19 pandemic is quite the understatement, according to Lisa Stump and Chuck Christian, who discussed the tireless efforts of their teams in supporting care delivery during a recent webinar.
The most significant difference between the experiences of Epic Community Connect customers and those who directly contract with the vendor? Relationship management, according to a new KLAS report, which compared users from both groups.
When it seems the vendor market hasn’t caught up to the needs of a certain segment – like non-acute care, for example – you can settle for what’s available or take another tactic, says CIO Sheryl Sypek.
When it comes to the disruptors entering the healthcare market, the question CIOs should be asking isn’t how can we compete with them, but how can we partner with them, says Debbie Cancilla.
Providing clinicians with the right information at the right time is critical – and not just because it enables them to care for a patient’s physical needs, says Kate Gamble.
