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You’ve got the right technical background. Your career has been appropriately progressive. You subscribe to the right blogs; have the right books on your desk. Next stop — the CIO’s office just under the hot water pipes. Here are some things you probably won’t hear at those golf boondoggles disguised as CIO leadership seminars. 1. Learn to Write […]
About Hawaii Pacific
HPH’s 7-year Epic journey — “It was a lot of consolidation work.”
From a $32 million to $57 million price tag
Reducing bad debt — “We knew there was a lot of opportunity”
Communication, trust & transparency
Lingering legacy systems
Cleaning out A/R “is like draining a swamp”
What keeps me awake at night is cyber-security
ACO and Team of Care
On HIEs — the funding and competition problems
“Patients are mobile; they don’t stay in one place.”
The costs of it all; the keys to coming in on time and on budget
Population health on the radar
Total patient revenue — “a beta test”
Working with VPS to reduce vendor prices
“IT folks aren’t natural-born negotiators”
Nutanix’s converged infrastructure — “No more forklift upgrades”
Educating the staff on vendor management
Three years ago, I wrote the blog below to describe our intentions and aspirations for improving the current state of affairs for our Cerner applications in the Cayman Islands National Health System. The phrase “EMR Optimization” is now the common term to describe our undertaking; fixing a very bad implementation is the more frank description. […]
Budgeting physician satisfiers
Working with Wolters Kluwer’s Provation for order sets
Parting ways with vendors
Working with Medseek on a patient portal
Planning to harness big data
Prognosticating on healthcare reform
“Oh, they better not mess with me or I become their worst nightmare,” said my barber, his eyes glowing with intensity. “Our cable went out a few months ago and they promised me a credit within a couple of billing cycles. Well, I watched those bills like a hawk and, when I didn’t see the […]
Exchanging data with paper-based practices
The HIE picture in Ohio — large systems on Epic, others left out
Attesting to Stage 1
Working with the CNO & CMO to prioritizing projects
Budget meetings — “It’s like a 90-minute arm-wrestling contest”
Reaping the benefits of project management training
About Banner Health
How Banner moved from two organizations to one, highly centralized health system
“We run a very strict operating company model”
Walking into a merger
The costs of centralized model
“As long as it’s us versus them, you’ve got a problem”
Gathering the purse strings
As today’s health systems continue to invest in information technology, the IT budgets continue to rise along with the staff to manage and support the systems. As CIOs, we struggle to get our arms around the numbers and attempt to quantify, analyze and determine what the ‘Magic Number’ is for staffing and dollars to support our infrastructure.
