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The ability to automate processes to improve efficiency and enhance consumer experience is high on the CIO’s priority list. Getting there, however, requires a level of integration that many health systems haven’t yet achieved, said Shafiq Rab and John Henderson during a recent panel discussion.
There’s a lot of excitement around automation, and the potential it offers to improve efficiency and even outcomes. But before it can be realized, there are a host of issues that leaders need to work through, said CIOs Ash Goel and Karen Marhefka during a recent panel discussion.
