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  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 6/2-Training Clinicians on Key Apps
    • 6/7-Ensuring Cloud Security
    • 6/14-Leading Remote Workforces
    • On-Demand Webinar Library

Promises, Promises

11/21/2019 By Anthony Guerra Leave a Comment

When making a commitment – whether it’s something as minor as a youth football game or as major as a speaking engagement – the rule is simple: don’t make it unless you plan to make good on it, says Anthony Guerra.

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Filed Under: Accountability, Character/Code of Ethics, Columns, Leadership/Staff Management Tagged With: Anthony Guerra

“The Face of IS”: Eight Practices That Can Transform the Helpdesk

11/15/2019 By Kate Gamble Leave a Comment

As IT plays an increasingly larger role in the healthcare organization’s strategy, something as critical as the service desk can’t be overlooked. In fact, it should be a key focus, according to our panelists.

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Filed Under: Accountability, Communication/Transparency, Featured, Help desk/Support, Interviews Tagged With: Andrew Graf, Covenant Health, Michael Martz, Mount Nittany Health, Raymond Hall, TeamDynamix

The Journalist’s Oath

11/14/2019 By Kate Gamble 3 Comments

Trust in the media has been lost, and the only way to restore it is stop making excuses and start taking responsibility, says Kate Gamble. How? By taking an oath.

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Filed Under: Accountability, Character/Code of Ethics, Columns, Communication/Transparency Tagged With: Kate Gamble, Kate Huvane Gamble

A Different Brand of Advocacy

11/07/2019 By Anthony Guerra Leave a Comment

It’s natural to feel a pull between wanting to protect those you lead, and wanting to give them a little “push.” But regardless of your leadership style, the one thing you must do is teach individuals how to become their own advocate, says Anthony Guerra.

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Filed Under: Accountability, Columns, Communication/Transparency, Featured, Leadership/Staff Management Tagged With: Anthony Guerra

Success, Failure and the Gray Area in Between

09/26/2019 By Anthony Guerra 4 Comments

No one wants to be the bearer of bad news, especially when it means risking the loss of business. But by failing to offer honest feedback, you’re ultimately failing the product – and your reputation, says Anthony Guerra.

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Filed Under: Accountability, Columns, Leadership/Staff Management Tagged With: Anthony Guerra

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