Balancing Standardization & Innovation in the Digital Patient Engagement Space
Archive from 12/3/2024
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To keep up with mounting consumerism, providers must deliver the interactive, digital conversations their patients are asking for. On top of that, departments, teams and vendors are constantly serving up new solutions with innovative tech to increase access, patient engagement, slot utilization and more. There’s no lack of innovation in the digital health space, and that’s a good thing. Conversely, CIOs and other IT leaders are tasked with standardization, ongoing tech maintenance and a desire for consistency across their enterprise. These needs are coupled with tightening budgets, rigorous procurement processes, HIPAA and security requirements and more. Standardization and consistency are essential for healthcare providers’ tech stacks, and they bring significant benefits. However, these two elements can often feel like conflicting forces, with IT leaders navigating their intersection. This webinar will discuss how executives are managing what sometimes feel like an ongoing tug-of-war.
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Continuing Education Credits: Attendees who hold the following CHIME certifications earn 1 CEU: CHCIO, CHISL, CFCHE, and CDH (all levels). Other programs — such as those offered by AHIMA and NAHQ/HQCC — may also award CEUs. Check with your provider.
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