If communication platforms are not easy to use, able to integrate into existing workflows, and accessible to all staff, they won’t be successfully adopted, “which can lead to even more issues,” says Michael Saad, CIO at University of Tennessee Medical Center.
The Covid-19 pandemic has shown that telemedicine is a viable – and sometimes even a preferred – option for providing patient care. Its continued success, however, is going to require some work, says CIO Michael Saad.
As skillsets such as security and cloud expertise become more valuable across all industries – and top talent becomes more difficult to attract and retain – the need increases for healthcare organizations to “get out of the bubble,” says CIO Michael Saad.
Having an establishing set of core values not only helps ensure all team members are working toward a common goal; it also aids in creating “a culture of accountability,” says CIO Michael Saad.
Can the same concepts used to identify an organization’s key values be applied at the team or department value? Yes, says CIO Michael Saad, if they’re developed the right way, and with input from the right parties.