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If a qualified, highly recommended employee isn’t performing, who takes accountability? Lee Milligan, MD, believes the onus is on leaders to “bring out the finest in our teams,” he wrote in a recent piece. “We owe that to them, to the business, and to ourselves.”
Part of being a good leader is delivering “clarity of purpose and clarity of work,” even when it means having difficult conversations, said Lee Milligan, MD. As he prepares to leave his role at Asante, he sheds some light on some of his most valuable takeaways.
As CIO of a multihospital system, Lee Milligan, MD, has had enough experience to categorize vendors into three buckets: transactional vendor, partner vendor, and transactional vendor masquerading as a partner. In this blog, he explains how he arrived at the theory, and whether it still holds true.
It’s only natural for physicians to question why they chose their specialty, and whether all of the challenges are worth it – until an extraordinary experience brings them back, says Dr. Lee Milligan, who shares one of his own experiences.
When the root cause of physician burnout isn’t identified and addressed, the entire health system is placed at risk, says Lee Milligan, MD, who shares the highlights from a recent Tweetchat on the topic.
If we want to make EHRs more user-friendly, it’s not enough for clinicians simply to be engaged in the process, says Dr. Lee Milligan. They must be the ones leading the way, from design to training.
Obtaining useful information from an EHR isn’t supposed to feel like digging for a needle in a haystack. But for many clinicians, that’s precisely what experience has been, says Lee Milligan, which leaves them feeling “unsafe.”
One of the most common mistakes made during EHR implementations? Failing to examine the multi-workflow screen and rip out the pieces that don’t fit. That, says Dr. Lee Milligan, is where clinicians come in.
Rather than criticizing EHR vendors for failing to create a perfect product, leaders should accept the role they play in delivering a quality solution to their consumers, says CMIO Lee Milligan.
The most effective method of EHR training doesn’t involve lectures, but rather hands-on instruction and constant guidance, says CMIO Lee Milligan, who shares what he learned as a Credentialed Trainer.
