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Data quality impacts everything from patient safety to compliance, and even reimbursement. Yet, despite its importance, many organizations have no real plan for addressing data quality on an ongoing basis. That’s why troubles so easily arise during a migration. When an organization is migrating from one EHR to another – or extending its EHR to […]
All health systems use picture archiving and communication systems (PACS) for the handling of medical images, but as imaging technology and research advances, more are looking toward an enterprise-wide imaging strategy (often involving a vendor neutral archive) for longer-term storage and enhanced image accessibility. Such an approach can improve efficiency, collaboration, and, ultimately, the quality […]
Health systems face increasingly thin operating margins. Yet they are still expected to drive towards the Quadruple Aim: to improve population health, patient experience and team well-being, while holding costs down. This creates some daunting tension for IT departments, as they feel the squeeze, too. The IT department is uniquely positioned to help its enterprise […]
The IT help desk, or service desk, could arguably be one of the most important aspects of security in a healthcare system. It’s often the first point, or only point, of contact for the organization’s staff with the IT department. It’s also true that lives can be held in the balance if a clinician can’t […]
