“What’s your number?”
This week, I had the privilege of connecting face-to-face with my team during our quarterly PDSA. In the fast-paced world of healthcare leadership, these moments have become invaluable opportunities for growth and reflection.
One striking revelation emerged: the evolution of our team’s perspective on work-life integration. We’ve always started our meetings with a simple question: “What’s your number?” Team members would rate their overall state on a 1-5 scale.
But something remarkable has happened over the last year as our team has organically developed a new approach:
“My personal score is X, and my professional score is Y.”
This subtle shift represents a profound understanding of how our work and personal lives are intrinsically linked. It’s a testament to the culture of openness and authenticity we’ve fostered.
By acknowledging this duality, we’ve unlocked a new level of mutual support and empathy.
It allows us to:
· Extend grace during challenging times
· Share our own journeys, strengthening team bonds
· Provide targeted support where it’s needed most
This simple practice has become a cornerstone of our leadership culture. It’s not just about numbers; it’s about recognizing the whole person behind each team member.
To all leaders looking to transform their organizational culture: Start by quantifying “your number” in both personal and professional contexts. It’s a small step that can lead to significant positive change.
Are you ready to take your leadership culture to the next level? How do you balance personal and professional well-being in your team?
This piece was written by Bradd Busick, SVP and CIO at MultiCare Health System. To view the original (published on LinkedIn), please click here.
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