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Enhancing the Digital Front Door Despite Today’s Labor Shortage by Automating Repetitive Tasks

03/03/2022 By Anthony Guerra Leave a Comment

Under the weight of the pandemic, health systems have been hit especially hard by the nationwide labor shortage. With less folks to do the work, it’s become more important than ever to automate some of the more repetitive tasks that make for a welcoming digital front door. Those tasks include Covid-related ones, such as scheduling vaccines and testing, along with ever-present duties, such as IT ticketing. In this timely webinar, we’ll hear from leaders who are leveraging technology to maintain the patient experience despite having fewer hands on deck.

Speakers:

  • Joel Vengco, SVP & Chief Information & Digital Officer, Baystate Health
  • Nassar Nizami, EVP, Chief Information and Digital Officer, Thomas Jefferson University & Jefferson Health
  • Amber Fencl, VP, Digital Health & Engagement, Novant Health
  • Israel Krush, CEO, Hyro
https://media.blubrry.com/healthsystemcio/p/content.blubrry.com/healthsystemcio/220303_Conversational_AI-Hyro-AUDIO-AU.mp3

Podcast: Play in new window | Download (Duration: 58:41 — 40.3MB)

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Related Posts:

  • "This Is Foundational": Removing the Biggest Barriers to the Digital Front Door
  • Enhancing the Digital Front Door with Accurate Patient-Provider Matching
  • "We Have to Get This Right": What It Takes to Build a Solid Digital Front Door
  • Opening the Door: Stephanie Lahr on What It Takes to Build a Sustainable Digital Strategy
  • Eclipsys Unlocks the Door

Filed Under: General Interest/Housekeeping Tagged With: Podcast

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