With countless employees transitioning to remote work, help desks have been swamped with exponential increases in call volume. As such, it’s no surprise health systems are re-focusing on this most important aspect of running a successful IT shop. In this timely webinar, we’ll hear from leaders who are optimizing their help desks to ensure workers can find the answers they need, when they need them.
- David Mitchell, Enterprise Application Administrator, Western University of Health Sciences
- Matthew Wright, Technical Support Manager, Western University of Health Sciences
- Andrew Graf, Chief Product Strategist & Co-Founder, TeamDynamix