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  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 7/7-Securing 3rd-Party Managed Devices
    • 7/14- Securing Remote Workforces
    • 7/19-Running an Effective IT Shop
    • 7/21-Improving Data Quality
    • On-Demand Webinar Library

On-Demand Webinar: Optimizing Your Help Desk to Support a Remote Workforce

02/11/2021 By Anthony Guerra Leave a Comment

With countless employees transitioning to remote work, help desks have been swamped with exponential increases in call volume. As such, it’s no surprise health systems are re-focusing on this most important aspect of running a successful IT shop. In this timely webinar, we’ll hear from leaders who are optimizing their help desks to ensure workers can find the answers they need, when they need them.

Speakers:

  • David Mitchell, Enterprise Application Administrator, Western University of Health Sciences
  • Matthew Wright, Technical Support Manager, Western University of Health Sciences
  • Andrew Graf, Chief Product Strategist & Co-Founder, TeamDynamix
http://media.blubrry.com/healthsystemcio/p/s3.amazonaws.com/healthsystemcio/audio-video/help-desk-teamd-webinar-audio-3.mp3

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Filed Under: General Interest/Housekeeping Tagged With: Podcast

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