When it comes to emergency department information systems (EDIS), physician satisfaction with best-of-breed systems is 59 percent higher than enterprise systems, according to a new KLAS report — EDIS 2013: Revealing the Physicians’ Voice.
Physicians cited better clinical decision support, overall usability, and accuracy of documentation as the primary drivers of satisfaction in the study, which compares the performance differences between EDIS offerings in facilitating ED efficiency, documentation quality, patient safety, and interoperability.
“For years KLAS has heard physicians express passionate concerns over the impact that inefficient and inadequate emergency department systems can have on their ability to deliver patient care,” says report author Erik Bermudez.
Although best-of-breed systems scored higher overall, physicians report that enterprise systems have advantages in interoperability, the continuation of care, and communicating with other departments within the hospital.
Vendors included in the report are Allscripts, Cerner, Epic, Medhost, Meditech, Picis, T-System, and Wellsoft.