While many CIOs have found the rush to meet Meaningful Use unpleasant, Ed Collins has found it invigorating. In fact, Collins says he doesn’t think the strides Martin Memorial has made would be possible without the Stage 1 attestation deadline in hand. Today, Collins is knee-deep in an Epic rollout, a journey the organization embarked upon after determining its Meditech/Allscripts environment wasn’t the best fit for the future. To learn more about this process, along with his hiring frenzy and governance shuffle, healthsystemCIO.com editor Anthony Guerra recently chatted with the Florida-based CIO.
Chapter 3
Divorce: The art of vendor disengagement
The importance of (internal) customer relationship management
Internal, departmental SLAs
“It all comes down to trust and honesty”
The challenges that come with “streamlining” governance
What it’s like to be a (relatively) young CIO at 38
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