Despite significant popularity in the marketplace, Glen Tullman thinks Epic — and the CIOs who have chosen it — are making the wrong decision. Not surprisingly, he says the new Allscripts (a combination of Allscripts and Eclipsys) is on the right track with its vision of interconnected applications from different vendors, based on the Helios platform as the underlying foundation. To learn more about his vision, and how the merger has progressed so far, healthsystemCIO.com editor Anthony Guerra recently chatted with the 12-year Allscripts veteran.
- Overcoming The Innovators Dilemma
- Making tough choices — dbMotion over Medicity; MyWay over PeakPractice
- Addressing the practice specialties (and third-party ratings)
- Tullman on leadership
- A message for CIO customers
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Anthony, good interview, very informative.
I have one quibble with Tullman about Epic. He in effect said that the Hospital forces physicians to use the Epic system. In my experience this is not at all the case. In every situation I have seen, Epic first gets buy in from the physicians, who then become champions to administration to put the Epic inpatient system in the hospital. Just the reverse of what was said. Epic will target their ambulatory system at a major practice, install it without problems, get the docs enthusiastic, then have the docs approach hospital administration.
In fact physicians have the ‘first’ say in selecting a system. To Epic’s credit they formulated this strategy over a decade ago and have applied it relentlessly. You might say it’s their secret sauce!
The second item is his focus on ‘old technology versus new’. In my experience hospitals care little about the underlying IT technologies, nor do they want to innovate. On the medical side they are willing to push the technology envelop, on the administrative /IT side, risk is to be avoided. IMHO, he will have a real uphill fight changing this attitude, I wish him luck.
The Kelzon Group