Karen Marhefka, Associate CIO, UMass Memorial Healthcare, Chapter 4

Karen Marhefka, Associate CIO, UMass Memorial Health Care

The HIT workforce shortage and staff management
Working with consultants, Encore Health Resources
Working for George Brenckle
HIT and Eddie Money
The changing role of the CIO

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Karen Marhefka, Associate CIO, UMass Memorial Healthcare, Chapter 3

Karen Marhefka, Associate CIO, UMass Memorial Health Care

IT’s identity crisis
IT as a black hole, pulling in more and more functions and departments
Figuring it all out — start with clinical performance management in mind and work back
The importance of open, honest dialogue

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Karen Marhefka, Associate CIO, UMass Memorial Healthcare, Chapter 2

Karen Marhefka, Associate CIO, UMass Memorial Health Care

How to optimize product use with so many new projects to tackle
The need to have a stable strategic plan
What to do when everything’s a priority
Appreciating the elevated role of IT in a health system

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Karen Marhefka, Associate CIO, UMass Memorial Health Care, Chapter 1

Karen Marhefka, Associate CIO, UMass Memorial Health Care

About UMass Memorial
Allscripts ambulatory, Siemens Soarian acute, dbMotion for integration
Making a best-of-breed shop work — “It takes very, very smart people to maintain what we’ve built”
The state of Soarian ambulatory
Navigating vendor M&A
The critical CIO-general counsel relationship

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