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Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 2

Health plan & the “interesting dynamic” with payers
Creating an IT risk management department
Educational awareness — “Healthcare workers tend to be trusting.”
Rise of the CISO
Posturing for pop health — “It’s not scalable with the existing technology.”
Mobility steering committee
Allscripts’ FollowMyHealth portal

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Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 1

About Sharp HealthCare
Hospitals on Cerner, practices on Allscripts
Leveraging dbMotion’s HIE to present “an integrated view.”
Internally developed data warehouse
Short-term & long-term costs of a single-vendor approach
Predictive analytics — “You’ve got to be able to capture that data.”

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Edith Dees, President & CEO, CAPSYN (Former CIO), Chapter 3

The workflow gap — “These are things we can address and fix.”
Importance of soft skills
Security & the challenge with “human engineering.”
Back to consulting — “It was the next step.”
CIO as collaborator
“Clinicians can’t opt out of discussions.”
The most “exciting” trends in health IT

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Edith Dees, President & CEO, CAPSYN (Former Longtime CIO), Chapter 2

CIO role at St. Mary’s
Maine’s “very progressive PC physicians”
Replacing legacy systems — “It was at the tipping point.”
Merging 3 systems into 1 with SMS
The “consultant glow”
Early career as ICU nurse — “Each alarm meant something to me. I get that.”

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Jennifer Laughlin Mueller, CIO, Watertown Regional Medical Center, Chapter 3

Climbing the ladder at WRMC
Reporting directly to the CEO — “I learned so much from him.”
Her career-defining moment
“What I love to do is empower people to take that passion and run with it.”
Value of mentoring — “It makes me feel really good.”
Her father’s advice
Volunteer work with WHIMA

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