
A year of implementation in review
Flexibility and customization — a double-edged sword
“An EHR install is an extremely painful situation”
Why consulting help could be key
The financial strain of meeting Meaningful Use
Contemplating Stage 2
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Creating an IT innovation group
Cutting out the middle layers to build trust
U of M’s atypical vendor relationship with Cerner
Juggling multiple projects
Avoiding being swallowed up by Meaningful Use
Aligning IT’s goals with those of the organization

Moving into an ACO world
From sickcare to healthcare
Razor-thin margins and CAHs
Making it easy to do the right thing
The role of the CIO in HIE

The state of HIE in Indiana
The Meaningful Use effect
Sharing images
Use cases for NHIN Direct
Working with insurers
Balancing costs/benefits

The organization’s bring-your-own-device strategy
“We don’t provide company-based phones or iPads”
Balancing flexibility and scalability
Picking your battles
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