“There’s security and safety in doing things that are known,” says CIO Aaron Miri, who believes the hallmark of a great leader is being willing to step out of the comfort zone and take risks.
Health IT leaders can’t deliver a perfect EHR system – there are always going to be issues. What you can do, says CIO Christopher Timbers, is engage with users to work through them.
With a large organization like Sarah Cannon, the challenge isn’t getting data, but rather, getting it in an unstructured way that enables caregivers to access information when they need it, says CIO Andy Corts.
Sometimes all it takes is a simple question – ‘Did you know this was happening?’ – to close the gap between senior executives and those on the front line, and help determine the best possible solutions, says CIO Aaron Miri.
It’s just as important for CIOs to able to communicate the vision as it is to create it, says Kathy Ross, who talks about the critical role mentors and professional organizations can play in developing leaders.