All leaders want to advance their organizations, but if we lean too much on the staff and put too much strain on resources, we end up moving backwards, says CIO Joey Sudomir.
Three years ago, St. Luke’s had to take a pause in its Epic journey to make sure everyone was headed in the same direction. The detour, says CIO Marc Chasin, was well worth it.
Although an organization’s priorities are constantly shifting, the fundamentals – communication, transparency, and trust – should stay the same, says CIO Joey Sudomir.
One aspect of a go-live that can’t be overlooked? The volume of last-minute requests that come in, says CIO Matthew Kull, who talks about the keys to change management, what it takes to plan a big project, and how his team is diving deeper with data.
Having a solid understanding of hospital operations can help CIOs “understand what you’re constituents are trying to do” and help guide them in the right direction, says Jamie Nelson.