Dave Garrett, SVP & CIO, Novant Health, Chapter 1

Dave Garrett, SVP & CIO, Novant Health

About Novant
From 90 billing systems & 12 EMRs to 1 integrated system (Epic)
Completing a 5-year rollout in 2 years
“Bigger and bigger” waves
Novant Health Community Connect
Getting past cost — “You can always find something cheaper.”
One patient, one record, one remarkable experience

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Russ Branzell, CEO & President, CHIME, Chapter 2

Russell Branzell, President & CEO, CHIME

CHIME Speakers Bureau
Disappointment with ICD-10 delay — “Organizations literally were flipping switches as of that week.”
Working with AHIMA
Pushing for “reasonable flexibility” on MU 2
New membership groups
First-year success — “We were able to make some major ground in the industry.”

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Norma Tirado, CIO & VP of Human Resources and IT, Lakeland HealthCare, Chapter 3

Norma Tirado, CIO & VP of HR & IT, Lakeland HealthCare

Lakeland’s volunteer RaDAR team
“Leading toward the future”
Significance of stage 7 — “It’s about outcomes.”
32 saved lives
IT’s role in demonstrating value — “We have to do better.”
Escaping to the golf course

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Russ Branzell, CEO & President, CHIME, Chapter 1

Russell Branzell, President & CEO, CHIME

Reflecting on year one — “It’s been very exciting.”
“Jumping into the Washington fray”
CHIME as “the glue” that holds associations together
The 80/20 rule
Gaining momentum on patient matching
Boot Camp for CMIOs
CIO advisory boards

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Norma Tirado, CIO & VP of Human Resources and IT, Lakeland HealthCare, Chapter 2

Norma Tirado, CIO & VP of HR & IT, Lakeland HealthCare

Post-implementation optimization
Where HR & IT converge
Applying change management skills to IT
“I’m not afraid to hire people that are smarter than I am.”
Maximizing talent & resources
Leaders walking the walk
Cultivating a high-performing culture — “Trying is just not good enough.”

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