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From acute care to surgery hospital
Missing the “intensity and excitement” of NYC
Lessons learned from consulting
CIO’s new role — “Marrying together IT & hospital strategy”
Reflecting on the days of block scheduling
Choosing healthcare — “A light bulb went off”
Kierkegaard’s philosophy
Population health on the radar
Total patient revenue — “a beta test”
Working with VPS to reduce vendor prices
“IT folks aren’t natural-born negotiators”
Nutanix’s converged infrastructure — “No more forklift upgrades”
Educating the staff on vendor management
About HUMC
Reflections on year one
Prioritization and governance
“My job is to make sure everybody else becomes useful”
Managing mobility
Relationships are the key to effectiveness
Managing up, getting the votes
Upgrading without slowing down docs
Technical infrastructure — “The frosting on a layer cake”
Allscripts on the iPad
Mobile device requests — “You can’t just say no.”
HSS’ 5-tier strategic roadmap
Big data plans
Prioritizing projects in and out of silos
Learning from the past
Forced innovation — “We cobbled together products that are now being sold as one”
Trust but verify
“I’m in the right spot at the right time.”
Pursuing an MBA
Building a CIO network
About HSS
Allscripts in inpatient, Optum in ambulatory
Getting private practitioners on the same EHR
A new governance structure
IT as a strategic priority
Building relationships with docs — “You really have to listen.”
Breaking away from best-of-breed — “We need a single vendor solution.”
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Integrating PatientTouch with nurse call — to “completely mobilize the nurse”
Agnity MobileCare’s secure text messaging
Happy nurses = happy doctors = happy patients
Participating in CRISP
Being the new CIO — “I had ideas in my back pocket”
His need for autonomy
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