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Tom Pacek, VP & CIO, Inspira Health Network, Chapter 2

Tom Pacek, VP & CIO, Inspira Health Network

Selling ACOs to the board
Gathering data — “If you can’t measure it, you can’t improve it.”
Physician trust factor — “The lines are blurred now.”
South NJ’s “robust” HIE
Merger with Underwood Memorial
Working with Comcast to enable “complete redundancy”
Importance of board support

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Tom Pacek, VP & CIO, Inspira Health Network, Chapter 1

Tom Pacek, VP & CIO, Inspira Health Network

About Inspira
Soarian in hospitals, ambulatory migrating to Cerner
Physician bakeoff to select a system
Inspira’s “enterprise mentality”
MU attestation on physician side — “The biggest gap is the patients.”
Onsite portal signups & tests
“You can’t control the patient; the best you can do is educate them and get them engaged.”

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David Baker, VP of IT, St. Joseph Health, Chapter 2

David Baker, VP of IS, St. Joseph Health

“People before tickets”
StaffHub’s “modern-day intranet” concept
From 50 to 40K users in 6 weeks
Selling “Facebook” to the board — “We know it’s a scary word.”
Power of knowledge sharing
A softer approach — “You don’t have to use it, but here’s what you could gain from it.”
Pushing the envelope

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David Baker, VP of IT, St. Joseph Health, Chapter 1

David Baker, VP of IS, St. Joseph Health

About St. Joseph Health
Standardizing 16 hospitals to 5.6.5 — “It’s been a long journey, but it’s been necessary.”
80-15-5 formula
Virtualization with Citrix, Imprivata & UniPrint
Rebranded IT approach — “What do you want to see from an IT system?”
Getting feedback from users on the floor
“Entrepreneurial spirit” at St. Joseph

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Randy Gaboriault, SVP & CIO, Christiana Care Health System, Chapter 2

Randy Gaboriault, CIO & SVP of Innovation and Strategic Development, Christiana Care Health System

Reporting/BI vs. true analytics
CMMI grant to reduce readmissions
“Healthcare is really underutilizing big data.”
The flawed approach to analytics
Embedded teams that “live, breathe and understand the problem.”
Fostering innovation
Time management challenge — “How do we flip-flop that?”

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