When multiple big projects overlap, sometimes it can be attributed to a tactical plan to save resources. And sometimes it was a case of pulling on a loose thread, says CIO Jonathan Goldberg.
For a CIO, the ultimate goal is to incorporate technology in a way that enables clinicians to spend more – not less – time with patients, says Tom Stafford, who talks about the work his team is doing.
With an increased focus on leveraging technology to improve engagement, leaders must make sure the human touch doesn’t get lost in the shuffle, says CIO Jeff Brown, who talks about achieving that balance.
They may have taken different paths to get there, but Patty Sengstack, Ellen Pollack and Trish Gallagher face the same challenges in the CNIO role, from communication breakdowns to saying ‘no.’
Despite the fact that it’s a top priority for many healthcare leaders, patient engagement is still an “untapped frontier,” says CIO Jeff Brown, who talks about his strategy at Martin’s Point.