healthsystemCIO.com

Sue Schade, CIO, University of Michigan Hospitals and Health Centers, Chapter 1

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

2014 CIO of the Year — “It truly has been an honor.”
Being a role model
Her road to CIO
Leaving Partners after 13 years — “I wanted to have a broader role.”
Jumping into an Epic rollout at UMich
Being the new CIO
Dealing with history and baggage — “It’s a new day.”

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Kristin Darby, CIO, Cancer Treatment Centers of America, Chapter 2

Kristin Darby, CIO, Cancer Treatment Centers of America

Patient engagement & entertainment platform
Personalized treatment
Rebuilding analytics — “It requires a heavy IT investment.”
Using consultants
Staff engagement — “It’s incredibly important to me.”
Rounding & face-to-face talks to “feel the pulse of the facility.”

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Kristin Darby, CIO, Cancer Treatment Centers of America, Chapter 1

Kristin Darby, CIO, Cancer Treatment Centers of America

About CTCA
“We provide an integrated approach to cancer care”
Engaging patients — “They’re part of the care team.”
Videoconferencing to communicate with scattered staff
Allscripts Sunrise Clinical Manager
Personalized care
Heavy portal usage — “It’s part of the culture that we build around.”

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Joel Taylor, SVP & CIO, CarePoint Health System, Chapter 3

Joel Taylor, SVP & CIO, CarePoint Health System

Staff engagement — “I see people that are out of place, and it’s inspiring.”
Organic mentoring
2 years as medical group CIO
“Anytime you change careers, you have a pause.”
Handholding to foster innovation — “No idea goes unheard.”
“You have to find a leadership style that matches your personality.”

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Joel Taylor, SVP & CIO, CarePoint Health System, Chapter 2

Joel Taylor, SVP & CIO, CarePoint Health System

3 steps to coordinated care
Attesting to MU 2
Engaging with elderly patients — “It’s a struggle.”
Waiting on HIEs and ACOs — “There are a lot of decisions to be made before going down that path.”
IT staff of 130
Leadership strategy – “Hire the right people.”

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