The toughest part about leading through a merger? Learning another organization’s culture, says Bobbie Byrne, which means identifying where land mines exist and how to sidestep them before making any major moves.
There’s nothing easy about facilitating the exchange of data and presenting it to clinicians in a usable way, but it is possible, says Chuck Christian, who talks about how the Indiana HIE has been able to thrive.
Sometimes the most important partnership you have is with a competitor, says CIO Bobbie Byrne, who talks about the value that physician engagement, support, and training can play in planning a successful rollout.
Brian Tew talks about his team’s focus on making sure they’re fully leveraging Epic, the challenge at GHVHS he couldn’t resist, and the one component of leadership CIOs can’t ignore.
Leading an organization that has experienced a lot of turnover comes with challenges — particularly in terms of gaining buy-in, but there’s also a surprising upside, says CIO Brian Tew.