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Kevin Groskreutz, Division CIO, Hospital Sisters Health System, Chapter 2

Kevin Groskreutz, Division CIO, Ancillary Systems, Hospital Sisters Health System

Patient portal challenges — “Acute care data is very episodic.”
The interoperability puzzle
4 HIEs in 2 states
3-year plan for IT — “It’s actionable.”
Selling the benefits of an enterprise approach
“Success breeds success.”
The “constant conversation” of change management

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Panel Discussion: The Young CIO, Part 3

Joey Hobbs, CIO, Community Hospital Anderson

The onboarding learning curve — “They expect you to come in and figure things out.”
Huddles, town halls & one-on-ones
“It’s tough deciding how transparent you’re going to be.”
Making IT a social media department
Open-door empowerment policy
Learning from mentors — “Take risks, but make the mistake only once.”

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Kevin Groskreutz, Division CIO, Hospital Sisters Health System, Chapter 1

Kevin Groskreutz, Division CIO, Ancillary Systems, Hospital Sisters Health System

HSHS’ transition from independent model to managing 14 hospitals
Enabling IT to “engage a new business model.”
Overseeing ancillary systems & telehealth
System CIO Ray Gensinger — “He brings a lot of energy to the organization”
Hospitals on Meditech & Epic
“We’re discussing a single EHR strategy.”
Telehealth & remote monitoring — “Preliminary results have been very positive”

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Panel Discussion: The Young CIO, Part 2

David Chou, CIO, University of Mississippi Medical Center

Difficult conversations
“Hire slowly but fire quickly.”
Budget challenges — “I look at it all as a learning experience.”
Meeting user demand
“I don’t want to fit a problem into an app”
Advice from Chad Brisendine
Adjusting to the role — “Stop fixing and start leading.”

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James Wellman, CIO, Comanche County Memorial Hospital, Chapter 4

James Wellman, CIO, Comanche County Memorial Hospital

Managing change with transparency & accountability
“When it’s your fault, admit it’s your fault.”
Trusting the staff
High-level perspective: “A CIO shouldn’t be working on code.”
CHIME Boot Camp & mentoring
Learning from a major outage — “We found things to improve.”
Confident leadership

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