Ken Gilles, Associate CIO, Essentia Health, Chapter 3

Ken Gilles, CIO, West Region, and Associate Corporate CIO, Essentia Health

Hitting all the patient engagement touch points
Portal use among the elderly
From programmer to CIO — “I’ve always wanted to be in a leadership position”
Lessons learned from M&A
Working with Dennis Dassenko
Balancing regional & system roles
“The pace of the change just continues to ratchet up.”

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Ken Gilles, Associate CIO, Essentia Health, Chapter 2

Ken Gilles, CIO, West Region, and Associate Corporate CIO, Essentia Health

Making “big leaps” in telehealth
Pioneer ACO
‘Epic First’ strategy
Focus on analytics — “You have to be able to measure to improve.”
Leveraging data to prevent leakage
The tipping point of software development
Fostering innovation — ‘We can help you.’

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Mark Zirkelbach, CIO, Loma Linda University Medical Center, Chapter 1

Mark Zirkelbach, CIO, Loma Linda University Medical Center

About Loma Linda
Vision 2020 & the focus on wellness
IT planning for new hospitals
Post-implementation optimization
Going live with 5 hospitals in 1 day — “It was a lot of moving parts.”
“We knew it would be more difficult… but we decided it was the best thing.”
The slippery slope of configuration changes

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Russell Branzell, President & CEO, CHIME, Chapter 1

Russell Branzell, President & CEO, CHIME

Thoughts on MU final rule
“Let’s just create a little flexibility.”
Addressing AHIMA
Patient identifiers — “It’s going to take some revolutionary action.”
Interoperability timelines
IT staff burnout
“We cannot adapt to this much change as fast as we can deploy the technology.”

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Rick Follett, CIO, Good Samaritan Health System, Chapter 3

Rick Follett, CIO, Good Samaritan Health System

Career path twists and turns
From Good Sam to consulting and back
“When you’re a CIO, you’re an owner.”
Benefits of CHIME — “As we help each other, we improve the profession.”
The pace of MU
“It’s still the number one thing on the minds of CIOs.”

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