What You Don’t Know About Scheduling Appointments

There’s a significant gap between what practitioners think is required to schedule an appointment and what actually happens, according to Paul Roemer, who says the process includes as many as a dozen steps.

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The Ever-Widening Care Gap

Until the industry can do a better job of managing patients – which means being able to assess individuals’ health on a regular basis – population health and accountable care are just pipe dreams, says Paul Roemer.

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Social Media, Healthcare, And The Need To Be Liked

Instead of focusing on instant gratification and being ‘liked,’ perhaps healthcare providers should providing the best service possible — something patients will truly like, says Paul Roemer.

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Does Your Digital Health Strategy Take Patients To The Land Of Oz?

Health system executives are spending millions to improve patient experiences during their hospital stay, when the far wiser investment is to manage the experiences that happen outside the four walls, says Paul Roemer.

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How Pokémon GO Is Reinventing Healthcare Consumerism

Healthcare is woefully behind when it comes to deploying innovative consumer technologies. The latest craze, however, offers the perfect opportunity to turn the tide, says Paul Roemer.

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