When EHR Strategies Become Non-strategic

Paul Roemer, VP Client Strategy, Electronic Ink

Do not mistake chaos for fluidity. Three gazillion dollars have been spent to date implementing EHRs — that’s a bunch of money followed by two zeroes. And the feds are still offering rebates. Just tear off the coupon on the back of the EHR system and mail it to CMS. The speed at which the productivity of [...]

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When Patient Expectations Are Far From Great

Paul Roemer, VP Client Strategy, Electronic Ink

“Dinner’s warm — it’s in the dog.” The phrase above came from my friend’s wife, who said it after he and I came home late from work one night, he having forgotten his promise to call her if we were to be late. Apparently, she hadn’t forgotten his promise. We walked into the kitchen, and [...]

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Is Your EHR More Like iPhone Or iTunes?

Paul Roemer, VP Client Strategy, Electronic Ink.

Times are perilous, and they ain’t a-changin.  As Europe focuses its attention on whether the Euro will become a collector’s item, and the Middle East eagerly awaits the chance to lower the amount it pays for air conditioning because of the surplus of electricity that will be available from all of Iran’s nuclear reactors, America [...]

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The True Measure Of Success For HIT Systems

Paul Roemer, VP Client Strategy, Electronic Ink.

The title of the book on the lap of the person sitting next to me was “Cost Justifying Usability”. My cynicism jumped immediately to Def-Con 4. Cost Justifying Usability. Did the author get his inspiration for the title at the Shopping-For-New-Ideas store? Now, before you laugh too hard, recall that many inane ideas make gobs of money, such [...]

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Managing Change — Not Avoiding It — Is The Answer

Paul Roemer, VP Client Strategy, Electronic Ink.

I just returned from the Prada show in Milan. Not really — that was the opening line from a piece on NPR. Apparently the runaway hit on the runways a few years ago was high heels, with the emphasis on the notion of high. The following passage comes from the UK Telegraph: The girls looked like [...]

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Learning To Tune Out Extraneous Information

Paul Roemer, VP Client Strategy, Electronic Ink.

To read and complete this post, you may use the following tools; graph paper, compass, protractor, slide ruler, a number two pencil, and a bag of Gummy Bears from which to snack. The following problem was on the final exam in my 11th grade physics class. Let us give this a shot and then see if we [...]

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Your EHR Works As Designed, And That’s The Problem

Paul Roemer, VP Client Strategy, Electronic Ink.

What could we have done differently, is the question I hear from many of the healthcare executives with whom I speak about the productivity loss resulting from their EHR. My answer, nothing. I am willing to bet that in most cases your EHR was implemented correctly. I am just as willing to bet that the [...]

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The Real Reason Your EHR Failed, And What To Do About It

With EHRs in and going in, here is my take on what we may be facing.  To keep the conversation as simple as possible, let us focus just on the EHR and — for the purpose of this discussion — set aside the discussion of Meaningful Use, Certification, and interoperability. EHR we learned, is a [...]

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