“With any implementation there are going to be problems,” says CIO Bill Bishop. What’s important is that leaders are willing to learn from them and make adjustments going forward.
At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.
If CIOs want to move past the stereotype of “data plumber,” you must “make sure you’re recognized first as an executive, and second as someone who happens to run IT,” says Michael Martz, who offers insights on how to do that.
Mike Martz talks about the tremendous value that testing and support play in implementing a new system, how moving to Meditech 6.1 is “an excuse to drive change,” and the role IT plays in collaborating with other hospitals.
The biggest advantage in leading a second organization through the transition from Meditech Magic to 6.1? Being able to apply lessons learned from round one, says CIO Michael Martz.