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In 2009, KLAS reported nearly all software-hosting vendors were performing better than third-party hosting firms. Since then, service firms ACS and Dell have had significantly improved satisfaction scores, according to the company’s recent report: Application Hosting: Dynamic Changes Bring Providers Better Options. They now rival the traditionally highly performing software vendors Cerner, GE, McKesson, and Siemens. ACS [...]
Customer concerns
Helping hospitals lower costs
Lessons from Horizon Enterprise Resource Manager
Souerwine’s approach
Making the decision for change
No one vendor has gained a strong foothold as an integrated human capital management (HCM) offering, according to the KLAS report, Human Capital Management: Finding the Right Vendor Mix. The 170 study respondents to the survey named 60 vendors as part of their HCM strategies, according to the Orem, Utah-based company. With a strong provider focus [...]
“I’m sorry, I’m not trying to be difficult, but I still don’t understand.” Though I don’t recall the year, I distinctly remember uttering those words at a past HIMSS conference during one of the countless “speed-dating” sessions journalists have with vendors. Perhaps because these meet-and-greets are so short, they take on a very intense “get-to-the-point” [...]
The reorg
The new Horizon/Paragon paradigm
“We didn’t feel like we could develop for growth two very complex product suites”
Can Paragon scale?
Horizon’s future
Most providers are looking at a new RCM system in terms of how it fits in with a single-source enterprise strategy, often driven by the clinical vendor, according to a recent study, Seismic Shift in Revenue Cycle: Market Heading toward Sole-Source Landscape?, by Orem, Utah-based KLAS. One CFO of a community hospital on the East [...]
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