Rick Follett, CIO, Good Samaritan Health System, Chapter 2

Rick Follett, CIO, Good Samaritan Health System

The “welcome delay” of ICD-10
Dual-coding, clinical documentation improvement efforts
Revamping the HIM department
Outsourcing IS to McKesson
“Health IT is a calling, not a career”
Managing overachievers

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Rick Follett, CIO, Good Samaritan Health System, Chapter 1

Rick Follett, CIO, Good Samaritan Health System

About Good Samaritan
Looking at a potential merger to “take advantage of scaled economies.”
McKesson Paragon in hospital, Medent in ambulatory
Data integration through CCDs
MU as a top priority
“Drilling deeper” to manage population health
Patient portal “proxy access”

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Bill Neil, VP & CIO, Indian River Medical Center, Chapter 3

Bill Neil, VP/CIO, Indian River Medical Center

Preparing for Stage 2
Looking for ways to cut costs
Staff retention challenges — “The pool isn’t growing.”
Benchmarking against other orgs
From large IDN to community hospital
Advice for new CIOs — “Get on the CEO’s radar.”

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Bill Neil, VP & CIO, Indian River Medical Center, Chapter 2

Bill Neil, VP/CIO, Indian River Medical Center

Imprivata SSO
Revising the roadmap
IRMC’s “Heart and lung transplant”
Fine-tuning Paragon
Marketing to patients in the practice setting
Preparing for MU audits — “We’ve documented everything very well.”
No plans for M&A

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Bill Neil, VP & CIO, Indian River Medical Center, Chapter 1

Bill Neil, VP/CIO, Indian River Medical Center

About Indian River
Seasonal volumes & heavy Medicare/Medicaid population
Strategically scheduling IT projects
Rolling out an EHR roadmap
eClinicalWorks in practices & urgent care clinics
Going with Paragon — “We made that leap of faith”
“Infrequent admitters”

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